Tuesday, August 29, 2017

Raid from France

Kaz was really helpfull and pro-efficient. Finally found what was best for me quickly. He is really honest and does not hide anything: he called the agencies in front of me, share his computer screen when looking at available properties. He listens to all your request and respond to what is possible or not. He also helped me set-up utilities contracts which really helps when you do not master the language!

I definitely recommend!

Jesse and Dara from Canada

Kaz goes above and beyond to provide the most outstanding service. From start to finish, Kaz was efficient, knowledgeable and effective while helping us. He was attentive to our requests and found us the perfect home. We can't thank him enough for all that he did for us. We would and have already recommended his expertise to those looking for homes.

Cristina from US

Kaz is a wonderful person and agent! He was extremely communicative- e-mails were usually answered within the hour. He reached out to me a few months prior to my move to get a feel for what I was looking for, and then started sending me some flats to view online about a week before I moved. I was bringing a dog with me, so that complicated things, but Kaz was determined to find a place that would be great for both me and my dog! He was keen to point out parks and dog runs, and said, "I think Misha (my dog) will love this!"

Aleksandra from Serbia

Mr Harada is a very well organized top professional. He is kind and patient, speaks perfect English and will do his best to help you find the best place for you. He has been extremely helpful to me in all matters concerning my new apartment. Highly recommended.

Kate from US

I contacted Harada-san as soon as I realized I would need to move.  I had about 1 month to get out of my old place and into the new one!  Harada-san sent me a pretty thorough survey, but boy, he can find apartments!  The first place we viewed ended up being the apartment I chose.  It matched nearly everything I could have asked for!!  I gotta say, the longer I am in this place, the happier I am!  He not only nailed the apartment interior, but he nailed the neighborhood type I was after as well.

He handled all the set-up and paperwork, and was very thorough when explaining everything from the contract, to the guarantor company, to how/when to prep for the gas to be turned on!  He even accommodated the long distance I had to travel and my work hours.  I signed the contract the weekend before I moved, so that I could make the 2 hour train journey the week prior. 

When you're attempting to navigate Japanese real-estate, it is really great to have Harada-san on your side!

Wednesday, July 12, 2017

Peggy from US

I have been a tenant and prospective tenant both here in Japan and in the US. I've also worked in real estate before. My father is a broker himself, so I know the difficulties that each side faces.

Usually, brokers get prospective renters who make long lists of requirements for an amazing apartment at an unrealistically low price.

Renters usually complain about brokers who show them apartments that don't match their criteria at all, or only barely, or are above their budget.

This was not the case with Harada-san, despite our admittedly long list of requirements. He didn't waste our time pushing apartments that didn't meet our criteria. At his office, before even seeing any apartments, we had a brief discussion about what we were looking for in an apartment, and spent about an hour looking at all the various possibilities in the database. We saw only 3-4 before seeing and deciding on the perfect one.

Compare this to the experiences we had around the same time--a broker who printed out some listings and then showed us some that explicitly violated some of our deal-breakers. There was another broker who basically laughed in our faces for starting to look for apartments one month before our scheduled move instead of the apparently usual two weeks before.

Harada-san is the consummate professional-- extremely helpful with translating documents, speaking to management offices, other brokers, and landlords on our behalf. He was very patient in explaining various things--about setting up utilities, moving in, etc.

One of the things that impressed me most was his responsiveness. Literally 30 seconds after I hit "send" on an email asking for more information about an apartment listing I saw on GaijinPot, Harada-san called me. I did most of the emailing for me and my husband, but Harada-san made sure to CC my husband on every email. He missed only one, which he self-corrected before I even noticed. Even my wedding planner wasn't as thorough!

He even took the initiative to negotiate on our behalf--without our even having to ask--for an effective reduction in rent, lower deposit, and lower key money.

We are moving into our new place in a few weeks, but Harada san said we can email or call him anytime if there is a problem with the apartment. Now that is service! You definitely don't get this kind of after-care in the US.

I'm not getting any money or other benefit for my review; I'm just a big believer in rewarding quality professionals with positive reviews and more clients.

Emeline from Canada

Kaz was great and responsive the whole time throughout the searching phase. Fluent in English and Japanese, he's translated all the necessary documents and discussions and supported details such as guarantor company, different ways of payments, etc.

Wilhelm from Poland

Mr. Harada was very helpful. After sharing some places with us he visited one of them with me even though it was already quite late in the evening. He responded promptly to my questions and helped out by acting as an interpreter during the time when we signed the contract. Thank to him I found a place fairly quickly within a limted time that I had. Thank you!

Charbel from US

I had to find an apartment in a short time and Kaz really put a lot of effort to help me. He was responsive and caring.
He found me the perfect fit and took care of all the paperwork for me. It can be complicated to find an apartment in Tokyo but not with Kaz :)

Mina and Jun from Korea

(Original) Kaz-San 덕분에 좋은 집 잘~구해서 이사완료! 친절하고 신속한 일처리에 감사합니다.
Even though I can't speak Japanese, I got a fab shelter without inconvenience with Mr. Kaz assistance